Customer care

If you need assistance for your Scavolini products then you’re in the right place: read here and follow the instructions to send us your request!

First of all: have you already contacted your dealer?

Your dealer remains your first port of call in the event of any issues that may arise after your purchase: that’s where you purchased your product so who better than the dealer to help take care of you?

If you need to find store contact information you can use our store locator now.
If you’re unable to find your dealer or if they were unable to find a solution with you, then keep reading and fill in the relevant sections.

Which product do you need assistance with?

KITCHEN BATHROOM LIVING ROOM WALK-IN WARDROBE

Request assistance:

You’re in the process of contacting Scavolini S.p.A. directly. The company will appraise your request and forward it to your dealer or area agent (only if the dealer no longer deals with our brand).

Your data

Name *

Surname *

Email address *

Telephone

Address (street name and town) *

Country

Information about the purchase:

Do you have the model ID code?

Yes

Model ID code * 18-character warranty code, printed on the red SCAVOLINI NO PROBLEM brochure delivered with your product

Dealer name *

Dealer city *

Year of purchase *

Model name

What problem do you need assistance with?

Type of request *

Which of these elements are you contacting us about?

Please describe the problem (maximum 1500 characters):

Do you have photos you want to show us?

(formats accepted jpeg, jpg, pdf, max 10 files, max 50 MB in total)

We invite you to view the privacy policy adopted by the Scavolini Group.

CUSTOMER CARE PRIVACY POLICY
Please read our privacy policy for information/support request.

Sei in possesso della polizza Hi-Five?

Yes

Lo sai che tutti gli elettrodomestici sono garantiti dalle rispettive case produttrici secondo le modalità stabilite dalle stesse? Anche in merito alle eventuali riparazioni e sostituzioni e costi di manodopera. Quindi, per gli interventi che richiedono l'assistenza sugli elettrodomestici acquistati e per ridurre i tempi di intervento, ti suggeriamo di richiedere assistenza direttamente al centro di assistenza della casa produttrice più vicino a te.
In caso di necessità il rivenditore potrà supportarti, ma in ogni caso sarà tenuto ad attivare l'assistenza della casa produttrice per l'intervento.
Per aiutarti, di seguito trovi i link dei centri assistenza degli elettrodomestici.

Di che marca è l’elettrodometisco in questione?

Seleziona Produttore *

Customer care

First of all: have you already contacted your dealer?

Your data

Information about the purchase:

AEG

APELL

BEKO

BLANCO

BOSCH

CANDY

ELECTROLUX

ELICA

FABER

FOSTER

FRANKE

GROHE

GRUNDIG

HOOVER

HOTPOINT

INDESIT

KITCHENAID

NEFF

NOBILI

SAMSUNG

SCHOCK

SIEMENS

SMEG

TELMA

WHIRLPOOL